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Thank you for shopping with ASLTR.com. We are committed to delivering your orders in a timely and efficient manner. Below you’ll find our shipping policy, including processing times, shipping methods, and other essential information to ensure a smooth delivery experience.
1. Processing Time
All orders are processed within 1-3 business days (Monday through Friday). Orders placed after 12 PM EST or on weekends/holidays will be processed the next business day.Note: During peak periods, processing times may be extended by an additional 1-2 business days.
2. Shipping Rates & Methods
We offer the following shipping options:
Standard Shipping (US)3-7 business days
Expedited Shipping (US)2-3 business days
International Shipping Varies by location Calculated at checkout
Free Standard Shipping is available on orders over $40 (US only).
3. Shipping Locations
We currently ship to:United States (including Alaska and Hawaii)International LocationsFor international orders, please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.
4. Order TrackingOnce your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment via our shipping partner’s website.
5. Delivery Timeframes
Delivery times vary depending on your location and the shipping method selected at checkout. Please note that delivery times are estimates and may be subject to delays due to weather, customs, or carrier issues.
6. Lost or Damaged Shipments
We take great care in packaging and shipping your orders. However, if your package is lost or arrives damaged, please contact us within 7 days of delivery at [insert customer service email].We will work with the shipping carrier to resolve the issue. Depending on the situation, we may offer a replacement or refund.
7. Returns & Exchanges
For issues related to returns or exchanges, please refer to our Return Policy. Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon arrival.
8. Customer Support
If you have any questions or concerns about your shipment, please contact us at:
📧 Email: admin@asltr.com
📞 Phone: 719-888-9648
💬 Live Chat: Available during business hours
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